Client Welcome & Introduction Packet
Welcome Letter
Dear [Client Name],
Welcome to Radiant Bridge Coaching. If you are reading this, it means you have made a conscious choice to stop standing on the edge of your potential and start crossing over to the life you are meant to lead.
Transformation requires two things: structure and light. The bridge represents the structure—the strategy, accountability, and boundaries we will architect together. The radiance represents you—your truest, most empowered self, ready to bloom fully illuminated on the other side of this journey.
This packet contains important information about how we will work together, what you can expect from me, and what is expected of you as the architect of your own growth. Please review, sign, and return the Informed Consent section before our first official session.
I am honored to walk this path with you. Let’s begin the crossing.
With anticipation and warmth,
[Your Name/Signature]
Founder & Empowerment Coach | Radiant Bridge Coaching
Professional Policies & Agreement
1. Logistics & Scheduling
- Session Length: Standard coaching sessions are 60 minutes. Intensive "Foundation Calls" are 90 minutes.
- Punctuality: Please arrive on time via our designated video platform. Sessions will end at the scheduled time, even if you arrive late.
- Cancellation Policy: Life happens, but consistency is key to transformation. If you need to reschedule, please provide at least 24 hours' notice. Cancellations made with less than 24 hours' notice will forfeit that session without a refund.
2. Communication
- Between-Session Support: Depending on your package, you may have access to email or text support. I respond to messages within [e.g., 24–48 hours], Monday through Friday.
- Emergency Policy: Coaching is not a crisis intervention service. If you are experiencing a mental health emergency, please contact your local emergency services immediately.
Informed Consent & Coaching Disclosure
Please read this section carefully before signing.
Definition of Coaching
The client understands that coaching is a comprehensive process that may involve all areas of life, including work, finances, health, relationships, education, and recreation. The client acknowledges that deciding how to handle these issues, incorporating coaching principles into those areas, and implementing choices is exclusively the client’s responsibility.
Coaching vs. Psychotherapy
By signing this document, the client explicitly acknowledges the following boundaries:
- Not Therapy: Coaching is not psychotherapy, mental health counseling, or any form of clinical medical treatment.
- No Diagnosis/Treatment: Radiant Bridge Coaching does not diagnose, treat, or prevent any mental health disorders, psychological conditions, or clinical issues.
- Separation of Scope: While coaching can deeply touch upon emotional well-being, mindset, and personal history, it is distinctly focused on future goals, personal empowerment, and actionable outcomes.
- Referral Out: If at any point the coach determines that clinical mental health support or psychotherapy is necessary or beneficial, the coach reserves the right to recommend a referral to a licensed mental health professional. The client agrees that it is their responsibility to seek such medical or psychological treatment independently if needed.
Confidentiality
The coach recognizes that the client may share future plans, business secrets, personal information, and deeply private stories. The coach will not at any time, either directly or indirectly, use or disclose any information total or partial to a third party. Everything shared within our sessions remains strictly confidential, with the following legal exceptions:
- If the coach has reason to believe there is an imminent risk of harm to the client or to others.
- If there is indication of abuse or neglect of a child, elderly person, or dependent adult.
- If compelled by a court of law.
Financial Responsibility
The client agrees to pay all fees associated with their selected coaching program as outlined in their specific payment plan or invoice. Refunds are not provided for completed sessions or for early termination of a program by the client once work has commenced.
Client Acknowledgement & Signature
By signing below, I certify that I have read, understood, and agree to the policies, boundaries, and terms outlined in this Radiant Bridge Coaching Introduction & Informed Consent Packet.
I understand that coaching is a collaborative, forward-focused partnership and that I am fully responsible for my own choices, actions, and results. I explicitly acknowledge that coaching is not a substitute for professional mental health therapy or medical treatment.